Privacy Notice

Who we are

Prism Glow Professional Cleaning Services Limited, based at 83 Dixon Street, Swindon, SN1 3PJ, is responsible for the information described in this notice.

What we collect and why

When you request a quote or booking, we collect your name, contact details, service and property details, address, preferred dates and any instructions you provide. We use this to respond, assess availability, prepare a quote, arrange services and maintain appropriate business records.

How information is shared

Request details may be sent to the company through email and an official WhatsApp notification service. Relevant providers may process information on our behalf. We may also use secure hosting, email and technical service providers. We do not sell your information.

Retention

We retain information only for as long as reasonably needed to respond to your request, provide services, meet legal or accounting obligations and resolve concerns.

Your rights

Subject to UK data-protection law, you may ask to access, correct or delete your information, restrict or object to certain processing, or request portability where applicable. You may also raise a concern with the Information Commissioner’s Office.

Contact us

Email info@prismglowcleaning.co.uk or write to 83 Dixon Street, Swindon, SN1 3PJ, United Kingdom.

Security and changes

We use proportionate organisational and technical measures to protect submitted information. We may update this notice as our services or legal obligations change.